Terms & Conditions


You may reassign your registration to another person from your company by notifying TUANZ at any stage.  If you are unable to arrange a replacement, a refund (less administration costs) will be made providing written notification is received 5 working days before the event.  There will be NO refunds for cancellations received less than 5 full working days before the event.  Please contact the team at TUANZ on 09 488 1888 or events@tuanz.org.nz if you have any queries.

PLEASE NOTE, The cancellation policy may differ slightly between events. Please refer to the specific event page on the TUANZ website.

For free events, it would be much appreciated if you could, as a courtesy, please email events@tuanz.org.nz if you do have to cancel your registration.  

Liability for postponement or cancellation of the event
TUANZ is not responsible for any loss or damage as a result of a speaker substitution, alteration, cancellation or postponement of this event.

If the event is altered, rescheduled, postponed, cancelled or rendered inadvisable, impracticable or impossible due to a fortuitous event or unforeseen occurrence TUANZ shall not be liable for any loss or damage directly or indirectly arising  from a failure to perform any term of this contract.  For the purposes of this clause a fortuitous event shall include an Act of God, fire, armed conflict, disaster, civil commotion, government restrictions and/or regulations, riots, terrorism or an act of terrorism; any emergency, curtailment, suspension and/or restriction on transportation facilities/means of transportation or any other cause beyond the reasonable control of TUANZ.  No refunds will be made.