For more than 25 years, TUANZ has lobbied and agitated to achieve positive change on behalf of telecommunications users. TUANZ has campaigned and supported and played a big part in the introduction of internationally-orthodox regulation and policy which has paved the way for the more open and competitive environment we now see.
What we've done
Over that time TUANZ has seen:
- Introduction of highly-effective competition law and regulation through the Telecommunications Act 2001, and Amendment Act 2006
- The opening up of exchanges as a result of Local Loop Unbundling and naked DSL
- Number portability, both fixed and mobile
- A voluntary, industry-run customer complaints and disputes resolution scheme
- The radical overhaul of the sector with the launch of the Ultra Fast Broadband project and Rural Broadband Initiatives.
- Structural separation of Telecom into Chorus and Spark
- Launch of the third mobile network – from two incompatible networks to three with interchangeable SIM cards
- Government funding boost for rural broadband
- Action to reduce excessive, anti competitive mobile termination rates
- Assured the independence of the regulator in the face of government pressure
We're not done yet. 2014 will see TUANZ push to drive the continued development of the telecommunications sector.
- Increased uptake of the UFB and RBI services
- More investment in fourth generation mobile networks and services
- Improved access to broadband for rural customers
- Better ICT services for education and health sectors in particular
- More competition at all levels of the industry, in the face of continued consolidation
- A new and improved universal service obligation to replace the outdated TSO
- A regulator with guaranteed independence from both government and industry alike
- An industry that plays hard but plays fair, with improved lines of communication between telcos and between telcos and their customers